The Henkan philosophy is to create a culture of sustainable and profitable, World Class Excellence in your business.

Excellence can only be achieved by engaging your people in applying an intelligent blend of Continuous Improvement tools to transform your performance and sustain improvements over the long term. This holistic approach is what we call The Henkan Way.

Four core inter-dependent elements underpin The Henkan Way philosophy:

• Leadership: providing the context and drive for change with a focus on building capabilities, positive behaviours and engagement in a success culture.

• Organisational Culture: developing the appropriate organisational behaviours will ensure a cohesive, fully-functioning team of autonomous problem solvers.

• Tools: selected appropriately against an organisation’s individual context and capability, whether they be WCM, TPM, Lean, Six Sigma, or an intelligent blend.

• Roadmap: recognising that the transformation is a journey that requires systematic planning and management to ensure milestones are achieved.

Transformation towards World Class is a journey of improvement for both people and performance. This is represented by five distinct phases that define specific challenges that need to be met and overcome during ‘the journey’:

Enable > Stable > Reliable > Capable > Valuable

The Roadmap defines this journey, the tools to be used, the development of people and the performance expectations. This approach drives the development of confident, inspirational Leaders and the engagement of the workforce, resulting in a continuous improvement in performance as the culture moves from reactive to one of value creating.